Reverse 9-1-1 & Guardian Calling

Beginning March 2006, the District implemented an automated community notification system referred to as "Reverse 9-1-1", after the maker of it. The unique Reverse 9-1-1 technology allows rapid dissemination of emergency and non-emergency information to the residents by phone. The phone company sends the District monthly updates of local phone numbers, and the system allows the District to develop call lists in advance based on a certain criteria (i.e. residents who need assistance during an evacuation) or real-time by using computerized maps. The system also has an interactive capability which allows residents to provide feedback and identify their needs, by their touch-tone responses.

In addition to providing notifications, the system has a "Guardian Calling" feature which provides the ability to call any resident daily or on selected day(s) of the week, at a specified time to verify if she/he is okay. The call prompts for a Personal Identification Number. If there is no response or if the response is incorrect, the system automatically notifies two pre-designated guardians. This optional service is provided at no cost to District residents who wish to enroll.